From install to your first scored COD order.

RTOGuard runs inside your Shopify admin. There is no code to add to your theme and nothing changes at checkout.

1
Install from the Shopify App Store
Open the RTOGuard listing and tap Install. Shopify asks you to allow access to orders, customers and products. RTOGuard needs these to score COD orders.
2
Pick a plan
Free needs no payment. If you choose Starter, you approve the US$19.99 monthly charge on Shopify's own page.
3
Choose who goes on the Call list
Pick All COD, Risky (medium and high risk) or Off. You can turn on test mode first. It scores and tags orders but cancels nothing.
4
Your next COD order is scored
The moment a COD order is placed, it gets a 0 to 100 risk score, a tag in Shopify and a risk card on the order page.
5
Call the risky buyers
Open the Call list, call or message the buyer from your own phone, and tap Confirmed, Cancelled, Not reachable or Call back.
6
Turn on the money view
Type in your monthly ad spend. On Starter, add UTM tags to your Meta ads and connect Shiprocket to see real ROAS per ad and record RTOs by themselves.

What changes for your team

Risky COD orders in one place, with the reason and a short script.

The risk card and tag sit on the Shopify order page.

Every Monday: COD orders, money kept, RTO rate and your worst and best campaign.

If RTOGuard has an error, orders go through as normal.

Install RTOGuard free. Your next COD order gets a risk score the moment it is placed. Start in test mode if you want to watch first.