RTOGuardReturns and exchanges count too.
A delivered order is not always a kept order. RTOGuard reads the returns you accept in Shopify and takes them off the revenue you kept.
What is tracked
- The products returned on each order.
- Shopify's return reason.
- The refund value.
- No buyer details are kept with this return data.
Where it shows
- In the money view: kept revenue goes down when a return is refunded.
- In real ROAS, per campaign, ad set and ad.
- In the RTO breakdown, so you can see which products come back.
Works with Shopify returns
Use Shopify's own returns flow. When you accept a return there, RTOGuard picks it up. There is nothing extra for your team to log.
Related features
Real ROAS
See booked, cancelled, returned and kept revenue, and your real ROAS per campaign, ad set and ad.
RTO breakdown
Find the discount codes, products, order values, days, times and pin codes that bring returns.
Shiprocket sync
Connect Shiprocket and RTOs are recorded on the order without manual updates.
Know which COD orders to ship, and which ads really pay.
Install RTOGuard free. Your next COD order gets a risk score the moment it is placed. Start in test mode if you want to watch first.