Every tool you need to ship fewer COD orders that come back.
RTOGuard checks each COD order, helps your team confirm the risky ones, and shows which ads, products and pin codes bring returns.
COD risk score
Every COD order gets a 0 to 100 risk score the moment it is placed, a tag in Shopify and a risk card on the order page.
Free and StarterCall list
Risky COD orders land on one list with the reason, the buyer's earlier orders and a short call script.
Free and StarterReal ROAS
See booked, cancelled, returned and kept revenue, and your real ROAS per campaign, ad set and ad.
Store view on every plan. Per ad on StarterRTO breakdown
Find the discount codes, products, order values, days, times and pin codes that bring returns.
StarterReturns tracking
Returns and exchanges from Shopify count against the order and the ad that brought it.
Every planShiprocket sync
Connect Shiprocket and RTOs are recorded on the order without manual updates.
StarterWhatsApp confirmation Coming soon
Automatic COD confirmation on WhatsApp. Coming soon.
Coming soonAlso included
Shopify order tags
Each scored order is tagged with its risk level, so you can filter orders in Shopify.
Weekly email report
Every Monday: COD orders, money kept, RTO rate, worst and best campaign. Sent to the address you choose, with no buyer details.
Test mode
Scores and tags orders but sends nothing and cancels nothing. Good for the first week.
Works on mobile
Open RTOGuard in the Shopify app on your phone to check the Call list and your numbers.
Fails open
An RTOGuard error never blocks an order. The sale always goes through.
Hosted in Mumbai, India
Store data is hosted in India and buyer phones are stored as one-way hashes.
Know which COD orders to ship, and which ads really pay.
Install RTOGuard free. Your next COD order gets a risk score the moment it is placed. Start in test mode if you want to watch first.